Non-Emergent Reasons Why People Visit the Emergency Department and How to Avoid Them

An average trip to the emergency department (ED) carries a price tag of $1,389, with a wait time of over two hours....

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Changes in the Stars: The Pandemic's Impact on Star Ratings

The pandemic continues to have a profound impact on healthcare and that includes the Centers for Medicare and...

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Rising to the Challenge of Increasing Breast Cancer Screenings During Difficult Times

Breast cancer is the second most common cancer among women in the United States, with approximately 255,000 women...

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Is a Nurse Line What Your Members Need: Learn Who's Calling Our Nurse Advice Line

People from all walks of life call a nurse line for a wide variety of reasons. So how do you know if a nurse line is...

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Connecting Members to Benefits and Services that Improve Care

Telephonic nurse lines are effective in delivering clinical information to people who call in and ensuring...

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